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Shell Energy

Independent 🌿 Green

Energy and broadband from the oil major's retail arm

Founded: 2018 HQ: London
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Shell Energy Retail is the UK domestic energy and broadband arm of Shell plc, created when Shell acquired First Utility in 2018. It serves around 1.4 million homes and is notable for offering energy bundled with home broadband. Shell announced the sale of its UK retail energy business to Octopus Energy in 2023.

Available Tariffs

Variable Variable

Standard variable tariff at the Ofgem price cap.

Fixed Fixed (12 month)

12-month fixed tariff for price certainty.

Energy + Broadband Bundle Bundle

Combined energy and home broadband. Ultrafast fibre available in some areas.

💡 Rates change frequently. Use our live comparison tool for current unit rates in your area.

✓ Pros

  • Unique energy and broadband bundle offering
  • Financial backing of Shell plc
  • Reasonable customer service scores for its size
  • Competitive bundle deals for energy and broadband together

✗ Cons

  • Customer base being transferred to Octopus Energy (2023–2024)
  • Not a renewable-focused supplier
  • Limited tariff innovation
  • Future of the brand post-acquisition unclear

Switching Advice

Shell Energy customers are being transferred to Octopus Energy following the 2023 acquisition. Check your communications from both suppliers for transition timelines and details.

🌿 Green Credentials

Shell Energy offers a renewable electricity option backed by REGOs but is not primarily a green supplier. Its parent company Shell plc has a mixed track record on the energy transition.

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